Privacy Policy

This Privacy Policy explains how KSS Infonet collects, uses and protects information when you use our website or contact us about our products or services. External websites, apps and services linked from this website have their own privacy practices.

Information We Collect

Information you provide: When you use the Contact or Request a Quote form, we collect your name, email address, enquiry type and message or requirements. You may also choose to provide your phone number and company or organisation. You may include other information in your message; please provide only information relevant to your enquiry.

Technical information: We may process limited technical information, such as an IP address, browser or connection information, to operate and secure the website and protect our forms from misuse. Our hosting and technical infrastructure may also process this type of information as part of operating and securing the website.

How We Use Information

We use enquiry information to respond to you, understand your requirements, communicate with you about the products or services you ask about, and handle quote requests. We use limited technical information to operate and secure the website and help prevent misuse of our forms.

Contact and Quote Enquiries

Contact questions and quote requests use the same enquiry process. We store submitted enquiries so KSS Infonet can review them and respond. We may also send enquiry details by email to help us review and respond.

Cookies and Similar Technologies

We may use essential cookies or similar session technologies where necessary for security, form functionality and the basic operation of the website. We do not currently use cookies for analytics or advertising.

Sharing of Information

Enquiry information may be accessed by people who handle enquiries and processed by service providers that help us operate the website and communicate with you. We may also disclose information when required by applicable law or a lawful process.

Data Retention

We retain enquiry information for as long as needed to review and respond to your enquiry, manage related follow-up and maintain appropriate business records or meet applicable obligations. If you have a question about information you have submitted, please contact us using the details below.

Data Security

We use reasonable administrative and technical measures intended to help protect information handled through the website. However, no method of transmission or storage can be guaranteed to be completely secure.

External Links

This website may link to product websites or apps, Google Play and, where available, WhatsApp. These external services are operated by others and have their own privacy practices. Please review those practices before sharing information with them.

Your Choices and Requests

You may leave the optional phone and company or organisation fields blank. Please do not include passwords or sensitive personal information in an enquiry. If you have a question about information you submitted, or would like to ask us to correct or delete it, contact KSS Infonet using the details below. We will consider your request in light of the information available and any applicable obligations.

Changes to This Privacy Policy

We may update this Privacy Policy when our website or information practices change. The latest version will be available on this page.

Contact Us

If you have questions about this Privacy Policy or information you submitted, please contact us using the business contact details below or visit our Contact page.